The next morning I looked around feverishly for my iPod which I would later find out had fallen out of my jacket pocket the night before while I was in the cab.  I had no idea where it was and I spent a good week driving myself crazy with phone calls and looking in every possible corner of my apartment when I received a call from the cab company.  They said that my iPod was there!  It had been incorrectly placed in the main office and not the lost and found office.  The iPod and headphones are valued at about $400 and I was so pissed at myself for losing them.  It's weird but it felt like a part of me was gone. Don't laugh.

So many things had to go right in the ensuing weeks in order for me to get my iPod back. 

So yeah. Make a few more attempts to contact the company before you give up. After that it looks like the set it yours.

But anyway, it seems clear to me.  You've informed them, but they probably don't want it back.  Big online retailers are moving so many copies a day that they use nice big fancy computerised stock control systems, which won't have an option for 'return stock that was accidentally sent'.  Which means that it's probably more hassle than it's worth for them to try put it back in the inventory.

Of course, you can't just assume this.  they probably also have a hugely complex workflow system which means that 73 people so far have read your message and forwarded it on to somebody who might give a shit... and eventually it reaches the right person who will say "Wow, we'd better get our stuff back!"... and if by then you've sold it off (or given it away, or eaten it), then you have a problem.

*shrug*

Give them a month, and then put it on eBay :)

I went to a furniture shop with the misses and bought a coffee table. They offered me floor stock for a 10% discount which I took, even tho I would have rather got a fresh table. ( I checked the table and there were no problems so the misses talked me into saving 10% ). This coffee table has storage which meant  the table top could be lifted  with a chain to keep it in place. This was of course broken when I received it.  ( 5min repair for me) I called the company to have them fix/replace the chain or coffee table. (they weren’t to helpful) After 2 weeks of calls, I finally had enough and  decided to get a refund for the table, they were happy to refund the my full amount. It has now been 6 months and they haven’t contacted me once to come and pickup there coffee table.

Do you think I should contact them?

If they wanted it back, they would have let you know by now, and now you have a spare box set  of <insert box set name here>  it begs the question, "What can I get for this on eBay?"

Reap the rewards, karma is a harsh mistress and it isn't that often she smiles your (and by that I mean anyone's) way. Enjoy. 

You made an efort to do the right thing, you notified them and you sat on it a couple of weeks or so. karma dont imply you to inconvenience yourself excesivly for the unknowen. And if you thinking about it enough to poste the question then thats an inconvenience or prehaps its an oppertunity to forward on the product of the good karma to someone who'd appreciate it there by generating good will and in doing so attracting more of the same to yourself.

so in short, if it aint important enough for them to take the 2 miniutes required to ensure a reply to an email then why should you be expected to provid a warehouse facility?? The situation apprears to be fated with the ability to generate more good will so i beleive you should indeed follow it through and hand it with a smile to an appreciating person.